Word 16 won't open

[tekrsq]

First post here, hope this is the right place to post. I'm running Office 2016 on a laptop with Win7. Ever since Outlook updated itself last week, I have not been able to use word. I can open Word, and it seems to work fine, but I it will not open any files. I keep getting the message "Sorry, something went wrong and Word was unable to start. (2)". I don't have a clue what happened. Excel seems to be ok. It opens my spread sheets fine.



Any ideas ?

[macropod]

Have you tried repairing the Office installation (via Start > Windows Control Panel > Programs > Programs & Features > Microsoft Office (version) > Change > Repair)?

[tekrsq]

Thanks for the help !!!!

I have, a couple of times. It says, the repair was completed, but I still can't open word.

[macropod]

In that case, you may need to uninstall, then reinstall Office. See: https://support.office.com/en-us/art...5-408DD9868C0B?