Your documents will be fine

All you are doing will be returning Office to a "virgin" condition

You really have to do this, and if successful, consider how much time you will save not having to worry about why this happening

Thanks so much again. I am about to try it, but just want to make sure I got the steps right:

Am I first to download the Revo uninstaller free version, run it in my laptop, and then reinstall Office?

Thanks!

Wylie

Here is what I do:

I download the FREE version of Revo and run it

It will give you a listing of programs that can be uninstalled

Select Office

As it Uninstalls, and this is the critical part: you will see a list of Registry Keys to select, and you want to Select All, because you do NOT want these keys to store anything, because otherwise, you will be reinstalling with these old Registry Keys

Now, after you have Uninstalled Office, reinstall

You will now have a "virgin" copy of Office installed

WARNING: MAKE SURE YOU HAVE ANY PASSWORDS, ETC, YOU MIGHT NEED TO REINSTALL, BECAUSE THERE IS NO GOING BACK