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Old 02-05-2010, 04:14 AM
Andy Jenkinson Andy Jenkinson is offline Problems opening Office Files Windows Vista Problems opening Office Files Office 2007
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Problems opening Office Files
 
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Default Problems opening Office Files

I operate a small office network with a desktop and laptop both running Vista
Business. The network includes a DNS-323 NAS drive connected via a Netgear
DGFV338 router. The NAs is configured in RAID1 format with two identical
Seagate hard drives.
The network was set up in September 2007 and ran fine until mid December
2009 when I began to have problems accessing files on the NAS drive. When
trying to open a Word, Excel or saved email file I get the "File In Use"
message saying the files is locked for editing by "another user" even though
it is not open elsewhere.

Saving a newly created file to the NAS drive is fine but if I then edit it
and try to save the changes I get a similar message just saying that the file
is currenlty in use. Try again later.

It is slightly different when I try to open an email that I have saved in
Outlook Message Format Ė Unicode which is: "cannot open file - may not exist
- may not have permission - or may be open in another program" The
propoerties show I do have permission and it is not open elsewhere.

The same problems also arise when trying to access a shared folder on the


desktop pc on the network.

I donít have problems opening jpg or pdf files it only seems to be Office
file formats that are affected.
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Old 02-06-2010, 09:02 PM
zyzzyva57 zyzzyva57 is offline Problems opening Office Files Windows 7 Problems opening Office Files Office 2007
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Location: Dawsonville, Ga (NE of Atl)
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For a question such as this, I would go to a Microsoft User Group with lots of topics broken down to the areas you need answers, particularly when it comes to networking.
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Old 02-08-2010, 01:29 AM
Andy Jenkinson Andy Jenkinson is offline Problems opening Office Files Windows Vista Problems opening Office Files Office 2007
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Problems opening Office Files
 
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Thanks for your suggestion. I have posted the problem on three forums and "Just Answer" which is a paid for site but with no success so far. I will try the sites you suggest too and hopefully I'll eventually hit someone who has seen the problem before and knows a solution.
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