Unable to download Microsoft Office 2010 after cleaning system

Warxfreedom · #3 01-15-2016, 11:14 PM

I still got the message saying that the serial number i currently have is associated with my old account which I had forgotten the password and Id

Quote:

We are sorry but we are unable to complete your request.
The following problem(s) exist:
• (#####-#####-#####-#####-#####) The Office 2010 Product Key provided is already associated with another user on this site. Please log in with the user information originally used with this Office 2010 Product Key.

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