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Old 05-27-2015, 09:54 AM
woodworker38 woodworker38 is offline Excel, Word, and Outlook "not responding" message Windows 7 32bit Excel, Word, and Outlook "not responding" message Office 2010 32bit
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Excel, Word, and Outlook "not responding" message
 
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Default Excel, Word, and Outlook "not responding" message

For the last few days I have been experiencing a frequent "Not responding" message when working in office 2010 Pro. I have repaired Office and rebooted (Soft and Hard) several times without success.
For example, I can open an Excel workbook and work for a couple of minutes and then suddenly I get the "Not Responding" message. This also happens in Word and Outlook. I have to close the program to get out to do other tasks.
In all cases, these are very small simple files so size has nothing to do with the problem.
As posted yesterday, opening a particular email message in Outlook will cause the error. Other email messages open fine. I have been receiving this particular daily email for several years without any problems.

What to do, what to do? Do I have to remove and reinstall Office to fix it?

Thanks for the help!


Don
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Old 05-28-2015, 08:44 AM
woodworker38 woodworker38 is offline Excel, Word, and Outlook "not responding" message Windows 7 32bit Excel, Word, and Outlook "not responding" message Office 2010 32bit
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Excel, Word, and Outlook "not responding" message
 
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Default Office Outlook, Excel, & Word "Not Responding"

Problem is continuing!
I have reinstalled Office 2010 and did a Repair but that did not help.
Right now, I cannot even open Excel; it gives a "Not Responding" message within a few seconds of "opening".
With Outlook, I can open a number of messages without trouble. However, as mentioned in an earlier post, There is one message that fails.
I tried opening that file from my laptop and it seemed to be OK.

Is it possible that I have a weird virus? I have been using Norton 360 for a couple of years and it apparently did not find it, if there is one.

Thanks for any help. This is a serious problem for me!!

Don
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