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  #1  
Old 11-22-2009, 06:05 PM
billzinn billzinn is offline MS Update UN-INSTALLED my O2K7!!! Windows 7 MS Update UN-INSTALLED my O2K7!!! Office 2007
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MS Update UN-INSTALLED my O2K7!!!
 
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Default MS Update UN-INSTALLED my O2K7!!!

So here I am FINALLY completing my Windows 7 Pro (64-bit) / Office 2007 Enterprise installations on my new office PC (Quad core /Q9550 with 8 GB of RAM, 500 GB SATA disk, yadda-yadda-yadda...). What a machine!!, I think to myself... even if it IS a Sunday and I'm at the office.
But, heck, I'm just flying along.... happy as a clam...
Windows 7 is 'rockin'.... EVERYTHING is 'peachy"... but, wait a minute... what's this?
Oh - I get a message saying update has to install like 29 updates for Office 2007. OK, so I examine the updates and -"sure" I say to myself - it's just the O2K7 SP2 stuff ... and some 'security updates' and the like.
Sure go ahead... And when it's complete it says I have to 'reboot'.
Not unexpected... been there - done that before on my 'old' PC.
Go ahead...
BUT... when Windows reboots, it says it can't start - going thru some 'repairs (???!) .... and it takes like eight minutes for it to accomplish that and it boots up into Windows, finally.


But hold on, here... my desktop icons for Word and Adobe Acrobat (which I always pin to the taskbar and such) are 'gone'. (???!) Hmmm, that's curious...(I had installed them both - one after the other - prior to this 'issue).
So I look in "All Programs"... the heck you say... no Office - no Adobe Acrobat. I have to RE-install both of these programs again! What the *%$#!!??
SO - I do that... And now suddenly it has to 're-activate' Office again? HELLO?! Uh -guys? ... uh, what the heck?!
Now... does that mean that this is now two of my EXTREMELY EXPENSIVE Office Enterprise licenses that are now 'used'!?!??
This is NOT COOL guys... I pay a BOATLOAD of money for this software and I get two licenses 'used up' for ONE valid installation?
Not cool.... not cool at all....
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  #2  
Old 11-22-2009, 06:24 PM
billzinn billzinn is offline MS Update UN-INSTALLED my O2K7!!! Windows 7 MS Update UN-INSTALLED my O2K7!!! Office 2007
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MS Update UN-INSTALLED my O2K7!!!
 
Join Date: Nov 2009
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Default Even more..!!

So - as it turns out. this update for O2K7 TOTALLY uninstalled EVERYTHING I had spent HOURS putting into this PC!!
And I DO mean EVERYTHING ... Roxio 2010, AutoDesk ADT2010, Autodesk Revit, NORTON(!!), Acrobat Pro... everything.
It's just like the thing has NEVER had a thing installed (even though the folders for each of these are present inside of "Program Files (x86)".
Well, I'll be damned....

Now THAT'S a 'treat'... I gotta do everything all over again ... !!

Hmmm - just as I was thinking thqt finally MS 'got it right' and my 'issues' with XP and Vista (erg!) were simply a 'bad dream'....

Wake up, guy... the nightmare ain't over yet, it seems...
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  #3  
Old 11-22-2009, 07:34 PM
billzinn billzinn is offline MS Update UN-INSTALLED my O2K7!!! Windows 7 MS Update UN-INSTALLED my O2K7!!! Office 2007
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MS Update UN-INSTALLED my O2K7!!!
 
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Yeah - OK - OK... I get it, already...

The I.T. guy 'went ballistic' when I told him this story...
"Un-installed" is the "wrong term" - it 'rolled it back' to the "restore point" that DID NOT include any of this software....
I get it - I get it... Geez....
Whatever....

Nevertheless... I STILL had to re-install everything AND Office had to be 'reactivated', and even HE didn't know if this means still another license of O2K7 Enterprise was 'consumed' (albeit - as he points out - with this "Open License" Enterprise version, this is not all that 'critical')...

It's just that it costs me SO much !!! (shudder...!!) DANG!

Yeesh...!
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  #4  
Old 11-23-2009, 07:03 AM
kfawcett kfawcett is offline MS Update UN-INSTALLED my O2K7!!! Windows 7 MS Update UN-INSTALLED my O2K7!!! Office 2007
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Default

Your licenses will be fine. You have only used one license, since you are only installed on one machine. It doesn't matter how many times you uninstall and re-install, although it could mean that activation might need to be done over the phone, but even that will only happen after numerous uninstalls and re-installs.

If you are running volume license editions of software you have even less to worry about since the same key is used for every install. And unless you're installing software on more machines than you have licenses for, than you will be OK.
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