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Old 11-14-2009, 07:03 PM
Windsor Windsor is offline office home and student 2007 Windows XP office home and student 2007 Office 2007
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office home and student 2007
 
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First, could not open excel. Error 1402, Setup cannot open the registry key UNKNOWN\.xHx\Excel.Template\ShellNew. Verify you have sufficient permissions to access the registry....



The rest of Office Home and Student 2007 was OK.

Tried to repair. Did not work and got same message.

I am the owner/administrator of this home PC. Why would I not have the permissions?

next attempted to remove Office Home and Student 2007. Remove Programs did not work. Tried Mr. Fixit in KB 971179. Did not work. Then removed manually using steps in KB 928218. Seems to be gone.

Then tried to reinstall Office Home and Student 2007. Got same error message almost at the end of the installation.

Now I have nothing.

Tried to reinstall Word 2002 (which had been removed by the set up when Office Home and Student 2007 was installed) and got Error 1402, Setup cannot open the registry key UNKNOWN\.doc\Word.Document.8\ShellNew. Verify you have sufficient permissions to access the registry....

Cannot even find these registry keys.

Now I have NOTHING.

Can anyone help?
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