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  #1  
Old 10-10-2014, 11:41 AM
Confuzzed Confuzzed is offline Key incorrectly shown as invalid Windows 8 Key incorrectly shown as invalid Office 2010 32bit
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Key incorrectly shown as invalid
 
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I have reinstalled Windows Vista on a PC that had an activated copy of Office Small Business 2007. I then run the installation file that I saved years ago (X16-69606.EXE) and get the regular request for product key (see attached image). I type in the key that is not only on the MLK card but matches the key recorded by Belarc before I reinstalled Vista and I am told that the key is incorrect ! How can this be ? I must have the correct installation file as the window title matches what is on the key card.
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  #2  
Old 10-16-2014, 01:26 PM
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macropod macropod is offline Key incorrectly shown as invalid Windows 7 64bit Key incorrectly shown as invalid Office 2010 32bit
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Your user profile says you're running Office 2010 on Windows 8, but you post refers to Office 2007 on Windows Vista. Are you sure you didn't upgrade Office somewhere along the line?
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  #3  
Old 10-16-2014, 01:33 PM
Confuzzed Confuzzed is offline Key incorrectly shown as invalid Windows 8 Key incorrectly shown as invalid Office 2010 32bit
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I spoke with the OEM who, fortunately are still in business, willing to be helpful, and knowledgeable. They gave me a link to http://www.microsoft.com/office/downloads/ from which a slightly different download was possible once I entered the product key. Now the thing activates just fine. Kudos to PC Specialist Ltd.

Incidentally, I had chat sessions with M$ support on two occasions. They gave me two different answers both of which ended up in buying the product again being the best way forward. Anti-kudos to M$.
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