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Old 09-02-2009, 07:22 AM
phudson phudson is offline "This problem was caused by Microsoft Office 97" Windows XP "This problem was caused by Microsoft Office 97" Office 2003
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Default "This problem was caused by Microsoft Office 97"

I have a user getting an error that says "


Problem caused by Microsoft Office 97: consider upgrading
This problem was caused by Microsoft Office 97, which was created by Microsoft Corporation. This product is no longer supported by the manufacturer."


Only thing is they do not have office 97 installed, they only have office 2003. Any help would be greatly appreciated.




Thanks,
Phil
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Old 09-02-2009, 07:49 AM
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Matrix Matrix is offline "This problem was caused by Microsoft Office 97" Windows 10 "This problem was caused by Microsoft Office 97" Office 2010
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Which software gives this error? It seems to be a problem of this software other than Office.
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Old 09-02-2009, 08:17 AM
phudson phudson is offline "This problem was caused by Microsoft Office 97" Windows XP "This problem was caused by Microsoft Office 97" Office 2003
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Default Banking loan software

Quote:
Originally Posted by Matrix View Post
Which software gives this error? It seems to be a problem of this software other than Office.

Its a banking loan software called byte. Its an app that runs off the local drive but points to a DB on a server.
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Old 09-02-2009, 08:26 AM
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Matrix Matrix is offline "This problem was caused by Microsoft Office 97" Windows 10 "This problem was caused by Microsoft Office 97" Office 2010
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This bank loan software is probably very old and has something to do with Office 97. Getting a new version or switching to another loan software is more practical. Just my guess.
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