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Old 02-05-2014, 09:00 PM
woody1235 woody1235 is offline Office 365 Pro multi seat subscription problem Windows 8 Office 365 Pro multi seat subscription problem Office 2010 64bit
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Office 365 Pro multi seat subscription problem
 
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Default Office 365 Pro multi seat subscription problem

Thanks in advance for any assistance!

I recently purchased the Office 365 subscription that allows 1 user on 5 devices. I installed OK on one of my computers. Tried to install on my second laptop - asked for my account user name and password. OK, entered them the way I wrote them down for record, but says doesn't recognize. Maybe I fat-fingered my email address as the user ID, or maybe my password, but they're not working now. Is there any way to clear this up so I can install on second computer without knowing these?
(I have my key, of course, but says "already used")

Thanks!
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