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Old 12-17-2013, 05:38 PM
Republican31 Republican31 is offline Microsoft Word 2010 And Outlook 2007 Windows 8 Microsoft Word 2010 And Outlook 2007 Office 2010 64bit
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Default Microsoft Word 2010 And Outlook 2007

Hi everyone!



I recently upgraded from a Windows XP Computer to a Windows 8 Computer, and I found out that the new one came with Microsoft Office Home And Student 2010. Unfortunately, this does not include Outlook, so I installed my three user copy of Outlook 2007. I have some customers that can't open attachments, so I have to send my transcript out in the body of the e-mail. I used to do this by clicking the "Send to Mail Recipient" but it is now grayed out. Is there any way to fix this? I assume it is a compatibility issue between 2007 and 2010, and I am okay with having to upgrade to Outlook 2010. Do you think that is necessary? Please help soon, I am having to move the file to the old computer and sending it there, and I would prefer to get this computer off of the internet and out of use before April, 8 2014.

Thank You In Advance,

Matt
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Old 12-17-2013, 11:17 PM
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macropod macropod is offline Microsoft Word 2010 And Outlook 2007 Windows 7 32bit Microsoft Word 2010 And Outlook 2007 Office 2010 32bit
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With Office Applications, it's important that you install the older one first; otherwise they may not happily co-exist. You may be able to redeem the situation by repairing Office 2010 (via Programs & Features > Microsoft Office > Change in the Windows Control Panel).
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Old 12-20-2013, 04:43 PM
Republican31 Republican31 is offline Microsoft Word 2010 And Outlook 2007 Windows 8 Microsoft Word 2010 And Outlook 2007 Office 2010 64bit
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Default Thank You For The Suggestion!

Unfortunately, this has not worked. I could probably try uninstalling 2010 and re-installing it? Maybe if I do, I should install the 64-Bit version, since I am using a 64-Bit computer, would this help/work with Outlook 2007?

Thank You for the suggestion,
Matt
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Old 12-20-2013, 09:12 PM
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macropod macropod is offline Microsoft Word 2010 And Outlook 2007 Windows 7 32bit Microsoft Word 2010 And Outlook 2007 Office 2010 32bit
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Generally, MS recommends running Office as a 32-bit application, even on 64-bit systems. That's largely because various 3rd-party addins aren't compatible with 64-bit Office.

You might need to uninstall both Office 2010 and Outlook 2007, then reinstall Outlook 2007 followed by Office 2010. When reinstalling Office 2010, you might also need to do a custom install so as to preserve the Outlook 2007 installation.
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