#1
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Problem with Office Licensing after Norton 360 deletion.
Hello
I have Office 2010 preloaded on my Laptop as was Norton 360. Today I uninstalled Norton (through Control Panel) to switch to AVG 2013. After going through the whole process I tried to open Outlook and a warning came up 'problem with licensing...Outlook will need to close...uninstall/reinstall product'. The same message comes up when trying to open any Office application. Firstly, I was wondering why this would happen and secondly, I have the product key number for Office but am afraid that by reactivating I may lose all of my saved data/emails/documentation. Can anybody let me know what's going on and what the best course of action is? Thank you. |
#2
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Hi kaz,
Try repairing your Office installation (via Programs & Features > Microsoft Office > Change in the Windows Control Panel) - doing so won't delete any of your data.
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Cheers, Paul Edstein [Fmr MS MVP - Word] |
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