Microsoft Office Forums

Go Back   Microsoft Office Forums > >

Reply
 
Thread Tools Display Modes
  #1  
Old 03-27-2013, 02:20 PM
andy whitham andy whitham is offline Problems installing office 2013 trial version on PC Windows 7 64bit Problems installing office 2013 trial version on PC Office 2010 64bit
Novice
Problems installing office 2013 trial version on PC
 
Join Date: Mar 2013
Posts: 4
andy whitham is on a distinguished road
Default Problems installing office 2013 trial version on PC

I am trying to install the Office 2013 Pro evaluation proggie, and once downloaded, when I press to install, all that opens is my copy of Corel Paintshop ProX5, and an error message in PaintShopPro saying


"Unable to open the file. Please verify the file is valid "




I also notice that the downloaded programme appears to have an .img ending...this is the download details OfficeProfessionalPlus_x64_en-us.img

Anyone any ideas please as I'd really like to try the new Office 2013 before deciding whether or not I want to buy it. ~ andy
Reply With Quote
  #2  
Old 03-28-2013, 02:45 AM
macropod's Avatar
macropod macropod is offline Problems installing office 2013 trial version on PC Windows 7 64bit Problems installing office 2013 trial version on PC Office 2010 32bit
Administrator
 
Join Date: Dec 2010
Location: Canberra, Australia
Posts: 21,956
macropod has a reputation beyond reputemacropod has a reputation beyond reputemacropod has a reputation beyond reputemacropod has a reputation beyond reputemacropod has a reputation beyond reputemacropod has a reputation beyond reputemacropod has a reputation beyond reputemacropod has a reputation beyond reputemacropod has a reputation beyond reputemacropod has a reputation beyond reputemacropod has a reputation beyond repute
Default

As you're running Windows 7, you may need to download a program named "Virtual Clone Drive" so that you can mount the file as a virtual DVD drive. You should be able to find it with a web search.

Cross-posted at: http://social.technet.microsoft.com/...1-67ddabb46599
For cross-posting etiquette, please read: http://www.excelguru.ca/content.php?184
__________________
Cheers,
Paul Edstein
[Fmr MS MVP - Word]
Reply With Quote
  #3  
Old 03-28-2013, 07:48 AM
andy whitham andy whitham is offline Problems installing office 2013 trial version on PC Windows 7 64bit Problems installing office 2013 trial version on PC Office 2010 64bit
Novice
Problems installing office 2013 trial version on PC
 
Join Date: Mar 2013
Posts: 4
andy whitham is on a distinguished road
Default

Hi macropod, thanks for the info, Ive just d/loaded a Virtual Clone Drive & am just trying to figure out what to do next...the d/loaded evaluation copy of Office 2013 is still sat in a folder on my hard drive and its still got its PSP 'coat' on, so I might will delete this and re d/load office again, just figuring out at what time the Clone Drive comes into the procedings... ~ aw
Reply With Quote
  #4  
Old 03-28-2013, 08:50 AM
andy whitham andy whitham is offline Problems installing office 2013 trial version on PC Windows 7 64bit Problems installing office 2013 trial version on PC Office 2010 64bit
Novice
Problems installing office 2013 trial version on PC
 
Join Date: Mar 2013
Posts: 4
andy whitham is on a distinguished road
Default

Hi , thanks for the info and I think PSP trying to open anything one is trying to d/load with the extention .img.

It's how to get around that , that I'm having difficulty with. I use WinZip 7 quite a lot, but, the thing is that once I click the d/load button from the Microsoft site the d/load of Microsoft Office 2013Pro immediatley starts and is d/loading into a defualt d/loads folder on my hard-drive with no options for me to change to a different folder. So it d/loads into this folder, and once finished d/loading the PSP image is on the front of the d/loaded programme.

Not sure what to do next, might just say to hell with it and keep Office 2010.
Reply With Quote
  #5  
Old 03-28-2013, 09:03 AM
andy whitham andy whitham is offline Problems installing office 2013 trial version on PC Windows 7 64bit Problems installing office 2013 trial version on PC Office 2010 64bit
Novice
Problems installing office 2013 trial version on PC
 
Join Date: Mar 2013
Posts: 4
andy whitham is on a distinguished road
Default

I think Im going to abandon this..it looks like installing the evaluation version of office 2013 just doesnt work. I have tried most things, but no success, so I'll forget it and keep the Office 2010..thanks to all who tried ~aw
Reply With Quote
  #6  
Old 08-25-2013, 07:49 PM
romillan romillan is offline Problems installing office 2013 trial version on PC Windows 7 64bit Problems installing office 2013 trial version on PC Office 2013
Novice
 
Join Date: Aug 2013
Posts: 1
romillan is on a distinguished road
Default Same problem: I can't install Office 2013 64-bit.

Hello all!!
I downloaded the same *.img file from MicroSoft's website, copied it into a DVD, and was able to use it (the DVD) all the files are there, everything SEEMS to be working fine, but when I open the DVD, and double-click the setup.exe file, I get the following error msg, in a pop-up window:
************
We can't install the 64-bit version of Office because we found the following 32-bit programs on your PC:

Office15 Click-to-Run Extensibility Component

Please uninstall all 32-bit Office programs, then retry installing 64-bit Office.
If you want to install 32-bit Office instead, please run the 32-bit setup.
************
The thing is, that I don't have any other Office components installed on the machine, so it's very odd that I'm getting such an error msg.
Any ideas??

Thanx!
Reply With Quote
  #7  
Old 09-28-2013, 02:11 AM
macropod's Avatar
macropod macropod is offline Problems installing office 2013 trial version on PC Windows 7 32bit Problems installing office 2013 trial version on PC Office 2010 32bit
Administrator
 
Join Date: Dec 2010
Location: Canberra, Australia
Posts: 21,956
macropod has a reputation beyond reputemacropod has a reputation beyond reputemacropod has a reputation beyond reputemacropod has a reputation beyond reputemacropod has a reputation beyond reputemacropod has a reputation beyond reputemacropod has a reputation beyond reputemacropod has a reputation beyond reputemacropod has a reputation beyond reputemacropod has a reputation beyond reputemacropod has a reputation beyond repute
Default

Hi romillan,

I've been OS for 3½ months, hence the delay in replying. Have you resolved the issue, or do you still need help?
__________________
Cheers,
Paul Edstein
[Fmr MS MVP - Word]
Reply With Quote
Reply

Thread Tools
Display Modes


Similar Threads
Thread Thread Starter Forum Replies Last Post
Problems installing office 2013 trial version on PC Why when I uninstalled 2013 Office (60-day trial) it also uninstalled my 2010 Office sfmd Office 3 11-20-2012 01:46 PM
Which ODF/ .odt version is word 2010, 2013 preview & eventually 2013 full using? semiotically Word 8 11-08-2012 05:44 PM
How do I uninstall trial version of MS Office Andoheb Office 4 01-03-2012 03:55 PM
Identify and Uninstall Office 2010 Trial version silently srinivasrangug Office 0 06-13-2011 09:46 PM
How to uninstall unactivated trial version of Office 12 Quicksilver Office 0 07-15-2010 07:54 AM

Other Forums: Access Forums

All times are GMT -7. The time now is 10:40 AM.


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
Search Engine Optimisation provided by DragonByte SEO (Lite) - vBulletin Mods & Addons Copyright © 2024 DragonByte Technologies Ltd.
MSOfficeForums.com is not affiliated with Microsoft