had to do a repair re-install on my laptop a few weeks back . my microsoft office pro plus 2007 would not work ? so i followed all the resolutions in microsoft forums, tried to uninstall, first through control panel then with fix it, and then manually in registry editor etc...tried a clean boot then tried re installing from my disc. still no go... i now keep getting this when i try to install.....error message.......error 1321.setup. cannot modify the file C:\program files\common files\microsoft shared\OFFICE12\cultures\OFFICE.ODF. verify that the file exists in your system and you have sufficient permissions to update it ??? please help anyone ... much appreciated...



Neil

ps have tried installing to a new folder. have checked that the folder i was trying to install it to had the `encrypt contents to secure data `unchecked,have tried right clicking `run as administrator`..... NO JOY !!!

When you say a 'repair install', do you me a system restore, or a repair of just Office?

__________________
Cheers,
Paul Edstein
[Fmr MS MVP - Word]

hi there, i mean repair re install as in re installing windows 7 ultimate onto my computer from my downloaded iso disc that i had to download to do the reinstall. my original bought copy did not have the sp1 on it...

Laptops usually come with a recovery partition for doing a system restore, so that it's returned to its original state. The software in these partitions may include drivers etc that you don't find in a generic ISO. Accordingly, that's what you should have restored your system from. Granted, the OEM system might not include SP1, but it does include all the other drivers etc you might need. Without those, other software might not work properly, or at all.

Once you've done the basic system restore, Windows update will automatically download & install SP1 and any other required updates. Or, if you've already downloaded SP1, you can install it yourself. Likewise, once you've done the basic system restore, you can start installing Office etc. Do note that many laptops came with the Office 2007 trial pre-installed. You may need to uninstall that before you can install the retail version.

__________________
Cheers,
Paul Edstein
[Fmr MS MVP - Word]

i have all my photos and music stored on another drive (F) on my laptop. i have all my backed up files on another drive (D).. if i do a complete system reinstall with my original bought disc, will these drives be affected at all ? my current windows 7 is all on drive (C)

When you do a system restore, everything on the system drive gets wiped. Back up all your files to an external drive/media before you go any further. You should be backing up regularly anyway. If the D & F drives are external ones, there should be no problems.

__________________
Cheers,
Paul Edstein
[Fmr MS MVP - Word]

the D and F drives are other drives on my laptop. its a toshiba qosmio G50.

Backup anyway. I don't know whether your restore sotware re-writes the partition your C, D & F drives are on.

__________________
Cheers,
Paul Edstein
[Fmr MS MVP - Word]

ok... i have just completed a clean re install of my toshiba qosmio... now i,m worried ! after all the windows updates etc... i installed the office 2007 disc... success... but i now have an almost empty desktop nd all my toshiba stuff has gone ? how do i get everything back ??? pleeeeeez help ;.(

When you reinstalled the OS, didn't the 'toshiba stuff' appear automatically? It usually does. If not, they should be accessible via Start|All Programs|Toshiba (something approximating that). Find the ones you want, then right-click on them and select 'Send to Desktop'.

__________________
Cheers,
Paul Edstein
[Fmr MS MVP - Word]