COMPLETELY remove office 2007

[dkperez]

I've got a laptop that used to have office 2007. I put 2010 on for what I use but left Outlook 2007. It won't run.

HOW DO I COMPLETELY, TOTALLY, UNINSTALL OFFICE 2007. It WON'T work from the CD. I keep getting "Office encountered an error". No other information. So, HOW do I completely blow this thing away including whatever's in the registry?

[macropod]

Hi dkperez,

You can only have one version of Outlook installed at a time. If you wanted to keep Outlook 2007, you should have told the Office 2010 installer to not install Outlook 2010.

To remove all of Office 2007, see: http://support.microsoft.com/kb/928218/

[dkperez]

Office 2010 DIDN'T install Outlook. I wanted to KEEP Outlook 2007 but it's broken. It was broken LONG before I installed Office 2010 (it's the home version without Outlook).

So, to EITHER get back to Outlook 2003 or get Outlook 2007 working, I SOMEHOW need to get all this old garbage COMPLETELY off the box. I don't care if it clobbers 2010, I can always put that back. But I need 2007 TOTALLY gone.

[dkperez]

Well, it's looking like this thing is totally screwed. None of the options for getting Outlook to work, worked. Fix it got rid of something, but then the laptop wouldn't even boot. Had to go back to a restore point.

I could finally get the Outlook window to come up, but it throws errors. I can create a profile but can't do anything with data files or accounts - the buttons don't do anything. I'm presuming Office somehow managed to corrupt enough on this thing that unless someone has a way to force Office to completely rebuild itself and fix whatever's messed up it's probably easier just to point all my mail to gmail or something so when I'm on the road I can get it that way.

[macropod]

It would have been far better to fix the problem when it first arose, instead of perhaps compounding it by adding an upgrade to something that was already not working properly.

The link I posted shows how to do a complete removal. It also has links for doing the same with other Office versions. At this stage, you should consider uninstalling/removing all Office versions, then reinstalling only the one you need.

[dkperez]

As I said, the uninstall doesn't work. Whatever it doing to the system, it won't reboot when it's done. I have to restore to a save point to even get the box to boot.

I'll try it again 'cause there's nothing to lose, but something on this laptop is badly clobbered. And it happened LONG before I ever put anything from 2010 on.

[macropod]

Hi dkperez,

In that case, you'd probably be well advised to simply wipe your system and reinstall the OS and applications from scratch. Do back up all your data first, though.