I have just tried to load Office XP Professional Version 2002, (bought as the student version), from my disc, for the fourth time having previously replaced my desktop and now my broken laptop. It won't activate from the disc and no telephone numbers appear when I follow the procedure to activate by phone in the UK. Time searching the Microsoft website was wasted, as it was impossible to get a telephone number or email address.



I think that, since I am not using the software on more machines than it is licensed for, I should be able to load it onto a replacement machine so need information on how to do this or how to contact Microsoft to speak to them. Can anyone help?

Hi bert,

I believe then two UK product activation numbers are: 0800 018 8354 and 0870 2411963.
See also:
http://support.microsoft.com/kb/302806
http://support.microsoft.com/kb/950929
Although XP isn't referred to, the process should be much the same.

__________________
Cheers,
Paul Edstein
[Fmr MS MVP - Word]