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Old 02-08-2012, 01:38 AM
mdavis mdavis is offline Printing Problems with Office Windows XP Printing Problems with Office Office 2007
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Printing Problems with Office
 
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Hi, microsoft office 2010 keeps telling me that my printers are offline and cannot print (I have 2 HP printers, and it also won't allow me to print to PDF), and my printers in the device manager show they are ready and will print from notepad.

I can get them to work when playing with the print troubleshoot in office and restarting the computer, but then a couple days later the same problem comes back again.

The problem is that it is not my computer so I have to keep logging in to the employee's computer every time he has the issue -- so I need a real permanent fix.

Any ideas????
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Old 02-10-2012, 05:49 PM
zyzzyva57 zyzzyva57 is offline Printing Problems with Office Windows 7 32bit Printing Problems with Office Office 2007
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Have you tried just having one of your printers plugged DIRECTLY into your computer? If NOT, I would try this and see how long it works, if it does the way you want

If so, then the next step would be a look-see in how you have both of your computers plugged in

First, establish if one computer will work directly from your computer
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