Microsoft office hanging when opening file directory

EnlightenWeb · #1 12-20-2011, 03:24 AM

Hi Guys,

I work for a company where a member of staff has both office 03 and 07 on their system for their own reasons. It has never been a problem.

Out of no where yesterday whenever the user goes in to one of the programs and tries to open a file BY clicking on the drop down to see the file directory at the top of the open dialogue box, the system seems to hang and the program has to be exited manually.

Any help on this problem will be appreciated

Regards

macropod · #2 12-21-2011, 01:56 AM

hi EnlightenWeb,

Have you tried repairing Office?
In Word/Excel 2003, see Help > Detect & Repair
In Word/Excel 2007, see Word/Excel Options > Resources > Diagnose

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