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Old 09-29-2022, 06:52 AM
bumbadee bumbadee is offline Cannot view MS Teams recording Windows 10 Cannot view MS Teams recording Office 2021
Cannot view MS Teams recording
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Default Cannot view MS Teams recording

I work the service desk for a company. A user created a Teams meeting that occurred on July 1st of this year. When attempting to view the recording of the meeting the person (i.e. the creator of the meeting) get this error message:

"Sorry, something went wrong

Sorry, you cannot access this document. P lease contact the person who shared it with you."

There is a link for "technical details," but I don't have that information.

The client cannot find the recording in OneDrive or SharePoint unless we're looking in the wrong place(s). I'd appreciate ANY assistance/support that can be offered. Thank you.
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