Microsoft Office Forums

Go Back   Microsoft Office Forums > >

Reply
 
Thread Tools Display Modes
  #1  
Old 10-22-2011, 07:46 AM
dnscs dnscs is offline mailmerge from external software Windows 7 32bit mailmerge from external software Office 2007
Novice
mailmerge from external software
 
Join Date: Oct 2011
Posts: 1
dnscs is on a distinguished road
Default mailmerge from external software

Hi all

I have a very unusual problem whereby we run some very simple software which was designed out of house for use as a patient database for our opticians shops

It automatically genrates letters to certain contacts and then opens up words mail merge and works a treat

The only problem is that it will only work with word 2000 and we are getting increasingly concerned that one day we will not be able to use 2000 on our new machines

If we try and use it with 2007 or 2010 it open the merge but it only uses one contact, thus defeating the object of the mail merge process

Any guidance on what may be causing this not to work with more recent office releases would be much appreciated!



ps, we cannot contact the original software designer!

Thanks

Dan
Reply With Quote
  #2  
Old 10-22-2011, 10:19 PM
macropod's Avatar
macropod macropod is online now mailmerge from external software Windows 7 64bit mailmerge from external software Office 2010 32bit
Administrator
 
Join Date: Dec 2010
Location: Canberra, Australia
Posts: 20,488
macropod has a brilliant futuremacropod has a brilliant futuremacropod has a brilliant futuremacropod has a brilliant futuremacropod has a brilliant futuremacropod has a brilliant futuremacropod has a brilliant futuremacropod has a brilliant futuremacropod has a brilliant futuremacropod has a brilliant futuremacropod has a brilliant future
Default

Hi Dan,

Without seeing at least the code driving the process, it's impossible to say with any degree of certaintly where the problem lies. Further, if you can't access the code, it's unlikely you'll be able to do anything to fix it - in which case another solution (or a complete re-write) might be required.
__________________
Cheers,
Paul Edstein
[Fmr MS MVP - Word]
Reply With Quote
Reply

Tags
2000, mail merge, upgrade

Thread Tools
Display Modes


Similar Threads
Thread Thread Starter Forum Replies Last Post
Problems with Money (the software) Gary Tayman Misc 0 06-07-2011 08:58 AM
mailmerge from external software Should I buy new software for a new computer? Balliol Office 1 12-27-2010 03:09 PM
mailmerge from external software What's The Best & Simplest Software Program To Backing Up Outlook 2010 highbids Outlook 1 08-23-2010 04:10 PM
mailmerge from external software Video software that incorporates PowerPoint? AKAfriendly PowerPoint 4 06-24-2009 08:35 AM
Replacement Software hirize Office 0 08-28-2008 02:33 PM

Other Forums: Access Forums - Senior Forums

All times are GMT -7. The time now is 11:49 PM.


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2020, vBulletin Solutions Inc.
Search Engine Optimisation provided by DragonByte SEO (Lite) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
MSOfficeForums.com is not affiliated with Microsoft