Hello Gurus

I am attempting to use mail merge feature of MS WORD 2007 and this is on WINDOWS VISTA ULTIMATE.

After setting up mail merge, when I click on "Finish & Merge" button, suddenly windows installer pop up keeps coming up. And after this point it goes on infinite. Even if I cancel the dialogue box, it wont surrender to cancel command.

It simply persists infinitely.



Any idea what is going on? I EVEN re-installed my entire MS OFFICE SUITE as well as made "run as administrator" to all ms office 2007 applications (word,excel and ppt) I also tried running in XP mode but STILL NO LUCK

And of course no emails would be sent out.

Not sure what is going on. Please advise.

Thank you for reading my post in advance.

Darsh

Hi Darsh,

What kind of mailmerge? Your reference to email suggests an email merge, for which Outlook must be installed on the PC (even if not otherwise used). If you've configured Office to say Outlook isn't available, that might be behind the problem. Check the setup options via the Windows Control Panel (Programs and Features).

__________________
Cheers,
Paul Edstein
[Fmr MS MVP - Word]

Hello macropod,

Yes I do have complete suite of MS OFFCE 2007 installed. That includes MS Outlook 2007 as well. I have the same issue with Outlook too(where windows installer keeps popping up). But I am able to send/receive emails WITHIN outlook.

That suggests there's an error in your Outlook installation, rather than it being anything to do with mailmerge, per se. Try repairing Outlook. See:
http://support.microsoft.com/kb/924611

__________________
Cheers,
Paul Edstein
[Fmr MS MVP - Word]