Hi Paul-

Thanks for the reply.

I like to think I am experienced with MS word as I have been using it and a lot of its features for a while but I am just not connecting the dots of what you are talking about.

I know how to insert a Symbol (from the Insert menu) but is there a specific one I need to choose? Do I just choose a box shaped symbol?

Also, as I mentioned in the original post, I am not sure where to put that formula. When I am on the Mailings tab, I select Rules | If...then...else I get a box that looks like this: http://imageshack.us/f/838/screenshot2277.jpg/

Not something I am thinking would take that formula. So that is why I am just not connecting the dots, would you elaborate a bit further?