Mail Merge No Longer Working

macropod · #2 11-02-2019, 10:59 PM

Quote:

Originally Posted by JennEx

Is anyone able to tell me what has gone wrong? Everything worked as expected for months before today. Last night the IT department did some things to my computer, including the removal of Office 2010 from it as Office 2016 was also installed. So, I wonder if that is a significant contributing factor.

Sounds like your IT department has messed up the Office upgrade, which should not have had any effect on the mailmerge. What would have such an effect is if they also changed the server name and/or other aspects of the filepath.

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