Word 2007 mail merge issue

steelervince · #1 02-17-2010, 02:26 PM

I am working in Word 2007 and upon setting up a mail merge and setting an external list I am unable to delete an entry from the edit recipient list dialog box. The button is grayed out and unavailable. Has anyone else seen this?

I have tried to save the files as .docx, .docm, and .doc. The external file is an Excel file and again I have tried to save it with different file extensions.

Everything else seems to be working fine. Just the Delete Entry button is grayed out.

Any guidance would be greatly appreciated!

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