#1
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From a beginner: Mail Merge using Windows Mail
I've successfully created a mail merge template and connected it to my simple database that has company name, contact, and email address. AutoCheck shows no errors, and running through the database all the emails look as they should. However, when I send a single email to myself out of the database as a test, the email does not transmit.
I am using Windows Mail (Vista) and have Outlook 2010 installed on my system but haven't used it except for Excel & Word. Is this the problem? Thanks for any help. ==================== Update: My letter contained two graphics so I was trying to send it HTML. I found that I can transmit from the database as long as the message is sent plain-text. It appears that Outlook 2010 has problems sending HTML. I could use all-text but HTML would be better. I receive HTML transmissions by email all the time - how can I do this? Does it require another email program? Last edited by mhalpern705; 12-14-2011 at 07:34 AM. Reason: Add'n info |
#2
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Hi mhalpern,
AFAIK, you can only generate HTML email mailmerges if you use Outlook as your mail client, not Windows Mail or Outlook Express.
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Cheers, Paul Edstein [Fmr MS MVP - Word] |
#3
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Thanks Paul. Actually, I am using Outlook (not Express). Plain text sends, HTML: does not. I saw some forum notes regarding the problems of Outlook 2010 dealing with HTML. Perhaps the problem is with the mail program instead of my use of it?
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#4
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Hi mhalpern,
Have you tried repairing Office (via Programs & Features in the Windows Control Panel)? Also, have you tried running the merge from Outlook instead of from Word?
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Cheers, Paul Edstein [Fmr MS MVP - Word] |
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