Microsoft Office Forums

Go Back   Microsoft Office Forums > >

Reply
 
Thread Tools Display Modes
  #1  
Old 10-04-2010, 12:54 AM
Crystaldream Crystaldream is offline Excel crashing Windows Vista Excel crashing Office 2007
Novice
Excel crashing
 
Join Date: Oct 2010
Location: Canberra Australia
Posts: 5
Crystaldream is on a distinguished road
Question Excel crashing

My Excel (MS Office Home Enterprise 2007) is suddenly crashing when I try to change the font colour. Have tried several times, the moment I move the mouse to a different colour in the font changing window, it crashes completely.

any suggestion how to fix this?



thanks
CD
Reply With Quote
  #2  
Old 10-04-2010, 10:42 AM
Kimberly Kimberly is offline Excel crashing Windows 7 Excel crashing Office 2010 (Version 14.0)
Expert
 
Join Date: May 2010
Posts: 517
Kimberly is on a distinguished road
Default

As you can see: http://www.bing.com/search?q=excel+c...ox&FORM=IE8SRC

this is a common problem and is caused by a faulty printer driver. HP seems to be especially bad to do this. Find an updated printer driver or change your default printer to some other printer.
Reply With Quote
  #3  
Old 10-08-2010, 05:20 AM
Crystaldream Crystaldream is offline Excel crashing Windows Vista Excel crashing Office 2007
Novice
Excel crashing
 
Join Date: Oct 2010
Location: Canberra Australia
Posts: 5
Crystaldream is on a distinguished road
Default Does anyone from Microsoft read these posts???

Thanks for your reply - well, I have updated my printer driver (HP Photosmart all in one), and Excel is still crashing. I don't have any other printer.

What is MS doing about it???

they charge for technical assistance $40 - I don't want to pay just to hear that there is nothing they can do.

does anyone have another suggestion?

could MS rep give us some advice here please????

cd
Reply With Quote
  #4  
Old 10-08-2010, 05:56 AM
Kimberly Kimberly is offline Excel crashing Windows 7 Excel crashing Office 2010 (Version 14.0)
Expert
 
Join Date: May 2010
Posts: 517
Kimberly is on a distinguished road
Default

Again, this is a known issue with HP printers. You can post the model number for your photosmart here or you can ask these people http://h30434.www3.hp.com/t5/Printer.../bd-p/Software

but Microsoft can't fix faulty HP software.

If you want to, you can try changing your default printer to a faux printer like Microsoft Document Writer, which came with Vista. You should then be able to use the products and then when you are ready to print, use the printer drop-down to change to your Photosmart for the current job.
Reply With Quote
  #5  
Old 06-23-2012, 12:10 PM
BullSheet BullSheet is offline Excel crashing Windows 7 64bit Excel crashing Office 2010 32bit
Novice
 
Join Date: Jun 2012
Posts: 1
BullSheet is on a distinguished road
Default Excel still crashing, years later, now ver 2010

Imagine my surprise when I came to this forum and learned that the situation I am facing has been a known issue for many years. Yet, Microsoft has done nothing to fix it.
I've set my default printer to Primo PDF and MS XPS, and I am still unable to change the font color without experiencing an immediate crash and a spinning cursor.
Yes, Kimberly, I understand that MS can't fix problems with HP printer drivers, but they could certainly improve on the way their application handles the issue. No program should ever crash because of a bad printer driver, especially when the user isn't trying to print anything!!
Reply With Quote
Reply

Thread Tools
Display Modes


Similar Threads
Thread Thread Starter Forum Replies Last Post
Microsoft Word crashing on exit marketshare Word 0 05-06-2010 08:32 AM
Word :mac 2008 is crashing all day long... P. Alkuin Word 4 04-20-2010 10:47 PM
Outlook 2007 Keeps Crashing ddgrimm Outlook 0 03-29-2010 12:46 PM
Word 2003 Crashing rjh500 Word 1 02-10-2010 07:39 AM
Excel crashing Outlook 2007 Crashing on send/receive Camille Outlook 1 01-24-2010 03:14 PM

Other Forums: Access Forums

All times are GMT -7. The time now is 07:45 PM.


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2022, vBulletin Solutions Inc.
Search Engine Optimisation provided by DragonByte SEO (Lite) - vBulletin Mods & Addons Copyright © 2022 DragonByte Technologies Ltd.
MSOfficeForums.com is not affiliated with Microsoft