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Excel 2016 Crashing
Hi,
I am having issues with Microsoft Office 2016. Every so often, it refuses to save, and just crashes. Event Viewer: Log Name: Application Source: Application Error Date: 30/04/2017 20:11:06 Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: DESKTOP-QG91O25 Description: Faulting application name: EXCEL.EXE, version: 16.0.7967.2139, time stamp: 0x58f77b06 Faulting module name: KERNELBASE.dll, version: 10.0.15063.0, time stamp: 0xdfee5d09 Exception code: 0xe0000003 Fault offset: 0x000eb782 Faulting process ID: 0x8fc Faulting application start time: 0x01d2c1e573d8dc16 Faulting application path: C:\Program Files (x86)\Microsoft Office\Root\Office16\EXCEL.EXE Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll Report ID: ac3ab5a4-b835-441b-bace-68e5db01adbd Faulting package full name: Faulting package-relative application ID: Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2017-04-30T19:11:06.975317900Z" /> <EventRecordID>1697</EventRecordID> <Channel>Application</Channel> <Computer>DESKTOP-QG91O25</Computer> <Security /> </System> <EventData> <Data>EXCEL.EXE</Data> <Data>16.0.7967.2139</Data> <Data>58f77b06</Data> <Data>KERNELBASE.dll</Data> <Data>10.0.15063.0</Data> <Data>dfee5d09</Data> <Data>e0000003</Data> <Data>000eb782</Data> <Data>8fc</Data> <Data>01d2c1e573d8dc16</Data> <Data>C:\Program Files (x86)\Microsoft Office\Root\Office16\EXCEL.EXE</Data> <Data>C:\WINDOWS\System32\KERNELBASE.dll</Data> <Data>ac3ab5a4-b835-441b-bace-68e5db01adbd</Data> <Data> </Data> <Data> </Data> </EventData> </Event> Anybody know how I can fix this please? Office never seems to update anymore, so how should I fix this? The problem seems to have got worse since Windows 10 did the Creators Update. Really annoying.... Thanks EDIT - Once each workbook has been opened, if I then Save it - it crashes, but when I reopen it, it seems to be OK, and doesn't crash again. I do have to open each workbook though. Last edited by dave1510; 04-30-2017 at 02:46 PM. |
#2
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Have you tried repairing the Office installation (via Windows Control Panel > Programs > Programs & Features > Microsoft Office (version) > Change > Repair)?
__________________
Cheers, Paul Edstein [Fmr MS MVP - Word] |
#3
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Quote:
1. Completely uninstall office 2016, then reinstall it. 2. If fails to fix, roll back Windows to before the CU. 3. If fails to fix still, uninstall 2016, and put 2013 back on. But first try will be the "repair". (It IS up to date btw- found how to check) Thanks |
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