Excel 2016 Crashing

[dave1510]

Hi,

I am having issues with Microsoft Office 2016.

Every so often, it refuses to save, and just crashes.
Event Viewer:

Log Name: Application
Source: Application Error
Date: 30/04/2017 20:11:06
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: DESKTOP-QG91O25
Description:
Faulting application name: EXCEL.EXE, version: 16.0.7967.2139, time stamp: 0x58f77b06
Faulting module name: KERNELBASE.dll, version: 10.0.15063.0, time stamp: 0xdfee5d09
Exception code: 0xe0000003
Fault offset: 0x000eb782
Faulting process ID: 0x8fc
Faulting application start time: 0x01d2c1e573d8dc16
Faulting application path: C:\Program Files (x86)\Microsoft Office\Root\Office16\EXCEL.EXE
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report ID: ac3ab5a4-b835-441b-bace-68e5db01adbd
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2017-04-30T19:11:06.975317900Z" />
<EventRecordID>1697</EventRecordID>
<Channel>Application</Channel>
<Computer>DESKTOP-QG91O25</Computer>
<Security />
</System>
<EventData>
<Data>EXCEL.EXE</Data>
<Data>16.0.7967.2139</Data>
<Data>58f77b06</Data>
<Data>KERNELBASE.dll</Data>


<Data>10.0.15063.0</Data>
<Data>dfee5d09</Data>
<Data>e0000003</Data>
<Data>000eb782</Data>
<Data>8fc</Data>
<Data>01d2c1e573d8dc16</Data>
<Data>C:\Program Files (x86)\Microsoft Office\Root\Office16\EXCEL.EXE</Data>
<Data>C:\WINDOWS\System32\KERNELBASE.dll</Data>
<Data>ac3ab5a4-b835-441b-bace-68e5db01adbd</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>

Anybody know how I can fix this please?

Office never seems to update anymore, so how should I fix this?

The problem seems to have got worse since Windows 10 did the Creators Update.

Really annoying....

Thanks

EDIT - Once each workbook has been opened, if I then Save it - it crashes, but when I reopen it, it seems to be OK, and doesn't crash again. I do have to open each workbook though.

[macropod]

Have you tried repairing the Office installation (via Windows Control Panel > Programs > Programs & Features > Microsoft Office (version) > Change > Repair)?

[dave1510]

Originally Posted by macropod

Have you tried repairing the Office installation (via Windows Control Panel > Programs > Programs & Features > Microsoft Office (version) > Change > Repair)?

I thought about several options:
1. Completely uninstall office 2016, then reinstall it.
2. If fails to fix, roll back Windows to before the CU.
3. If fails to fix still, uninstall 2016, and put 2013 back on.

But first try will be the "repair".
(It IS up to date btw- found how to check)

Thanks