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Old 04-30-2017, 12:18 PM
dave1510 dave1510 is offline Excel 2016 Crashing Windows 10 Excel 2016 Crashing Office 2013
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Excel 2016 Crashing
 
Join Date: Apr 2016
Posts: 5
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Default Excel 2016 Crashing

Hi,

I am having issues with Microsoft Office 2016.

Every so often, it refuses to save, and just crashes.
Event Viewer:

Log Name: Application
Source: Application Error


Date: 30/04/2017 20:11:06
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: DESKTOP-QG91O25
Description:
Faulting application name: EXCEL.EXE, version: 16.0.7967.2139, time stamp: 0x58f77b06
Faulting module name: KERNELBASE.dll, version: 10.0.15063.0, time stamp: 0xdfee5d09
Exception code: 0xe0000003
Fault offset: 0x000eb782
Faulting process ID: 0x8fc
Faulting application start time: 0x01d2c1e573d8dc16
Faulting application path: C:\Program Files (x86)\Microsoft Office\Root\Office16\EXCEL.EXE
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report ID: ac3ab5a4-b835-441b-bace-68e5db01adbd
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2017-04-30T19:11:06.975317900Z" />
<EventRecordID>1697</EventRecordID>
<Channel>Application</Channel>
<Computer>DESKTOP-QG91O25</Computer>
<Security />
</System>
<EventData>
<Data>EXCEL.EXE</Data>
<Data>16.0.7967.2139</Data>
<Data>58f77b06</Data>
<Data>KERNELBASE.dll</Data>
<Data>10.0.15063.0</Data>
<Data>dfee5d09</Data>
<Data>e0000003</Data>
<Data>000eb782</Data>
<Data>8fc</Data>
<Data>01d2c1e573d8dc16</Data>
<Data>C:\Program Files (x86)\Microsoft Office\Root\Office16\EXCEL.EXE</Data>
<Data>C:\WINDOWS\System32\KERNELBASE.dll</Data>
<Data>ac3ab5a4-b835-441b-bace-68e5db01adbd</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>

Anybody know how I can fix this please?

Office never seems to update anymore, so how should I fix this?

The problem seems to have got worse since Windows 10 did the Creators Update.

Really annoying....

Thanks

EDIT - Once each workbook has been opened, if I then Save it - it crashes, but when I reopen it, it seems to be OK, and doesn't crash again. I do have to open each workbook though.

Last edited by dave1510; 04-30-2017 at 02:46 PM.
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