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Hi,
I am having issues with Microsoft Office 2016. Every so often, it refuses to save, and just crashes. Event Viewer: Log Name: Application Source: Application Error Date: 30/04/2017 20:11:06 Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: DESKTOP-QG91O25 Description: Faulting application name: EXCEL.EXE, version: 16.0.7967.2139, time stamp: 0x58f77b06 Faulting module name: KERNELBASE.dll, version: 10.0.15063.0, time stamp: 0xdfee5d09 Exception code: 0xe0000003 Fault offset: 0x000eb782 Faulting process ID: 0x8fc Faulting application start time: 0x01d2c1e573d8dc16 Faulting application path: C:\Program Files (x86)\Microsoft Office\Root\Office16\EXCEL.EXE Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll Report ID: ac3ab5a4-b835-441b-bace-68e5db01adbd Faulting package full name: Faulting package-relative application ID: Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2017-04-30T19:11:06.975317900Z" /> <EventRecordID>1697</EventRecordID> <Channel>Application</Channel> <Computer>DESKTOP-QG91O25</Computer> <Security /> </System> <EventData> <Data>EXCEL.EXE</Data> <Data>16.0.7967.2139</Data> <Data>58f77b06</Data> <Data>KERNELBASE.dll</Data> <Data>10.0.15063.0</Data> <Data>dfee5d09</Data> <Data>e0000003</Data> <Data>000eb782</Data> <Data>8fc</Data> <Data>01d2c1e573d8dc16</Data> <Data>C:\Program Files (x86)\Microsoft Office\Root\Office16\EXCEL.EXE</Data> <Data>C:\WINDOWS\System32\KERNELBASE.dll</Data> <Data>ac3ab5a4-b835-441b-bace-68e5db01adbd</Data> <Data> </Data> <Data> </Data> </EventData> </Event> Anybody know how I can fix this please? Office never seems to update anymore, so how should I fix this? The problem seems to have got worse since Windows 10 did the Creators Update. Really annoying.... Thanks EDIT - Once each workbook has been opened, if I then Save it - it crashes, but when I reopen it, it seems to be OK, and doesn't crash again. I do have to open each workbook though. Last edited by dave1510; 04-30-2017 at 02:46 PM. |
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