Hi everyone,

Im currently working on an excel sheet. My task is in some form or way, to calculate processing time of cases though diffrent phases.

I have attached a simplfied example of the core data i'm working on.

As you can see, there's 3 Columns: Caseid, Phase and Date.

Some casesid's only occur once (phase 1) as the never proceed to the next phase.
Other case id's occur twice, as they go directly from phase 1 to 3, and thridly some cases go though all 3 phases. The date column represents the date the case inters the given phase.

What i'd like to do is, calculate the time on avg. it takes a case to proceed from 1 to 3, aswell as being able to adapt the filter to show processtime from phase 1 to 2 and 2 to 3. The cases with only 1 phase are irrelevant, and should thus, somehow, be either filtered away or left out of the equation.

My excel expertise is however not great enought to figure out how to do this - which is why i turn to this forum.

Do any of you know how to do this? Which tool should i be useing?



NB! I cannot change the format of the data as this is the default setup and im currently creating a template required to work with this.

Also: Im currently using office 2013 incase this changes anything.

Any Help is greatly appreciated!

Attached Files

Sample Sheet SSO History.xlsx (9.7 KB, 14 views)