Microsoft Office Forums

Go Back   Microsoft Office Forums > >

Reply
 
Thread Tools Display Modes
  #1  
Old 02-17-2012, 10:10 AM
Paulzak Paulzak is offline Excel 2007 custom ribbon not showing in Excel 2010 Windows 7 64bit Excel 2007 custom ribbon not showing in Excel 2010 Office 2010 32bit
Novice
Excel 2007 custom ribbon not showing in Excel 2010
 
Join Date: Feb 2012
Posts: 2
Paulzak is on a distinguished road
Default Excel 2007 custom ribbon not showing in Excel 2010


I have an app developed in Excel 2007. Some off-site users recently upgraded to Excel 2010 and say when they load the file they can't see the custom ribbon at all. (It appeared fine for them when they ran Excel 2007, before their upgrade.) I've installed Excel 2010 (while keeping Excel 2007 installed) on my PC and the ribbon appears for me in Excel 2010.

Does anyone know if there are any Excel settings the others have that would prevent the custom ribbon from appearing?

I've tried changing seveal settings in the Trust Center but the ribbon still always appears, as it should, for me. I really need some help on this; I'm out of things to try.
Reply With Quote
  #2  
Old 02-17-2012, 01:14 PM
zyzzyva57 zyzzyva57 is offline Excel 2007 custom ribbon not showing in Excel 2010 Windows 7 32bit Excel 2007 custom ribbon not showing in Excel 2010 Office 2007
Expert
 
Join Date: Mar 2009
Location: Dawsonville, Ga (NE of Atl)
Posts: 355
zyzzyva57 is on a distinguished road
Default

  • I would determine if they are seeing the "Full Screen" -- Ask them to click Escape to take them out of Full Screen should they be in this

To see what I mean, you can see this on your screen: View, Workbook Views (to the left), Full Screen (which "esc" gets you out)

  • Failing this, next what do they see when they go to Excel's Options, Custom Ribbon and work from there
They should see on the right a table listed as "Main Tabs" and below a listing of the various Tabs, such as Home, Insert, etc.

Depending on the we can from these points
Reply With Quote
  #3  
Old 02-17-2012, 06:35 PM
Paulzak Paulzak is offline Excel 2007 custom ribbon not showing in Excel 2010 Windows 7 64bit Excel 2007 custom ribbon not showing in Excel 2010 Office 2010 32bit
Novice
Excel 2007 custom ribbon not showing in Excel 2010
 
Join Date: Feb 2012
Posts: 2
Paulzak is on a distinguished road
Default

Thanks for the reply.
They are not in Full Screen because they can see the standard Excel ribbon. But as you suggested, I'll check with them next week to see what specific tabs they can and can't see.

If you or anyone else has any other idea, I'd be grateful.

I'm still thinking that there's some setting their IT folks have set that's stopping the custom ribbon from loading but I don't know what setting is involved.
Reply With Quote
Reply

Thread Tools
Display Modes


Similar Threads
Thread Thread Starter Forum Replies Last Post
Excel 2007 custom ribbon not showing in Excel 2010 VBA code from Excel 2007 in Excel 2010 csam63 Excel Programming 1 10-07-2011 10:46 AM
New/Custom Tabs in Excel 2010 judicial85 Excel 1 09-27-2011 07:59 AM
Excel 2010 Ribbon look like 2007's Ribbon esotop Excel 0 03-22-2011 07:05 PM
Excel 2007 : change the ribbon (add a personal tab) webannik Excel 1 02-14-2011 05:13 AM
Excel 2007 custom ribbon not showing in Excel 2010 Excel 2010 Custom Ribbon judicial85 Excel 3 12-05-2010 07:22 PM

Other Forums: Access Forums - Senior Forums

All times are GMT -7. The time now is 03:28 AM.


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2020, vBulletin Solutions Inc.
Search Engine Optimisation provided by DragonByte SEO (Lite) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
MSOfficeForums.com is not affiliated with Microsoft