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Old 05-12-2016, 04:34 AM
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macropod macropod is offline Windows 7 64bit Office 2010 32bit
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Software for the stand-alone and subscription versions of Office can't be used together. From the error message, it appears you already have the subscription version installed. In that case, you could:
• return the stand-alone software (Access?) to where you purchased it for a refund. You can then upgrade your subscription to whatever level is required for the additional functionality; or
• cancel the subscription, uninstall the software, then install the stand-alone version of Office Family and Student 2016 - your vendor may even be willing to take back your existing stand-alone copy of Access in exchange for the purchase of a suite that already includes it.
Which course of action will best meet your needs largely depends on what the pricing structures are for each of these options, plus whether you have a preference for stand-alone over subscription or vice-versa.
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Paul Edstein
[Fmr MS MVP - Word]
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