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Old 05-03-2016, 06:55 AM
PoppaDon PoppaDon is offline Windows 10 Office 2013
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Join Date: Apr 2016
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Thanks again.

When I access https://support.microsoft.com/en-us/..._and_uninstall, I get : We're sorry, but your operating system is not supported by Microsoft Fix it at this time.
Runs on
  • Microsoft Windows Server 2003
  • Microsoft Windows Server 2003 R2
  • Microsoft Windows XP
  • Windows 7
  • Windows Server 2008
  • Windows Server 2008 R2
  • Windows Vista
  • Windows 8
  • Windows 8.1
  • Windows Server 2012 editions
  • Windows Server 2012 R2
When I access https://www.microsoft.com/en-us/down....aspx?id=42006
Supported Operating System
Windows 7, Windows 8, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2

If there are updated MICROSOFT sites for these fixes, I cannot find them.

At this point, this has become a moot problem. I have reconstituted most of the failing file with lower resolution pictures, and have not run into the problem again.

I doubt that this is a problem with my system (that I have caused). My Windows 10 operating system is only 2 weeks old, and was installed on a fully tested clean system by a professional installer. The system has been protected by Norton. No unusual incidents have occurred using the system since Win 10 was installed.
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