Yes what I mean is that the file is encoded in UTF-8 however, the file that the software exports it as is just simply saving the file with a .csv extension. So you are technically opening a file with .csv at the end that is encoded in UTF-8.

Our Mail Manager software only reads .csv format and if you change it within excel it corrupts the data.

So hence I am looking for a way where it auto-sets the file format to CSV when saving and not automatically setting the file format to Unicode Text everytime we try saving the file.

Like I said its a bug I am trying to workaround since the developers refuse to fix it.