We have recently come across a problem where users which have additional mailboxes added into there own outlook profile are unable to use the cached exchange mode facility on the additional mailboxes :? - this has become a problem for us as we have many remote sites which connect to an exchange server in a different country/region. The cached exchange mode does work for the main mailbox but as soon as an additional mailbox is added to the outlook profile (although it is set to use the cached mode) it is obvious due to the difference in performance between opening a mail from the main users mailbox and the additional mailbox that the cached mode does not function for the added accounts/mailboxes.

Any help/advice on this would be much appreciated....