You say your headings:
Quote:
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should run 1, 1.1, 1.1.1, 1.1.1.1, a), i). What actually happens is this: 1, 1.1, 2.1.1, 2.1.1.1, a), i).
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but your heading Styles aren't configured like either of those. What your template actually has is 1, 1.1, a), i), with no numbering for heading levels 5 - 9.