When I open a particular Excel file, Excel displays the file content in the lower portion of the page. If I bring up another file, it will display that file content above the one already displayed - most times the tool bar ribbon doesn't display. If I close the file, the tool bar ribbon disappears when it is displaying and all I can do is close the remaining file at which time it allows me to save the file. If I bring up the closed file, it comes up with a full page view and the tool bar ribbon.

How do I get the particular file to view full page (I have already tried the "view full page" as well as the zoom and 100% options) and show the tool bar ribbon so I can use it? What am I not seeing (other than a full page and the tool bar ribbon) . . .

Help!!!!