Dear Forum,

I have always customised toolbars but my procedures are now not working. Usually I go view -> toolbars ->customise, and then drag and drop from the toolbars and save. I now find I cannot do that. Each time I alter the toolbar, the next time I load word the original toolbar comes up.

I have also tried to add my own toolbar and remove the standard bar to no avail.

Can you help?

Hope you are keeping well,

All the Best

Bill Z

Windows XP SP 2 Outlook 2003 sp2