I uploaded a sample document that shows what I'm talking about.
I was able to make it look right by jiggering the hanging indent, shown on the Appendix A title page. The Appendix B title page shows the problem I'm dealing with.
Adjusting the hanging indent still seems like a brute force tactic; I still would like to know what I'm doing wrong that makes it misbehave with zero indent. Any thoughts?
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