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Old 10-09-2015, 06:46 PM
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macropod macropod is offline Windows 7 64bit Office 2010 32bit
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That suggests you're running Windows in Safe mode. The failure to open the docx file even in that mode suggests a fairly fundamental problem with either your Office installation and/or the Compatibility Pack, or with Windows itself. Sad to say, running all your cleaner programs may have contributed to this state of affairs. You may now be at the point where the only sure way of rectifying the problem is to reinstall Windows & all your apps from scratch.
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Paul Edstein
[Fmr MS MVP - Word]
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