When I'm pasting text from web pages it sometimes pastes with the font I use in the document (Calibri, 11pt, Normal) but other times it pastes as Times New Roman, 13.5pt, Bold. Why? The web pages are (or appear to be) generated from a database so there's no reason their formatting would be inconsistent. I'm pretty sure it's something in my document-but what? I've tried selecting the entire document & setting the font before pasting. That should get rid of those pesky 'hidden' font changes if that's what's causing the problem-but it doesn't fix it. So what's causing it?