The QAT customisations on Normal are always visible. The QAT customisations in Fred are only visible when Fred is loaded.

You can't selectively hide Normal's QAT customisations just because Fred is loaded. If that is what you want, you need to place the QAT customisations into a different template and load it as an add-in so you can selectively load/unload that add-in whenever you want those customisations.

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Andrew Lockton
Chrysalis Design, Melbourne Australia