Hi Graham,
Done the above, but no change, unfortunately (VERY helpful website by the way). Could not see any lock files.
I tried following your instructions too using a completely new, blank word doc and I get the same issue - defaulting to ALL SELECTED in the list when clicking EDIT RECIPIENTS... very odd... comparing these word docs with the one that works, I see no difference apart from the VIEW in the access db.. i.e. they both use the same MDB, but different tables within... at operating systems level both have the same file attributes etc.
"Broken doc" uses QryAllDPCCertificates and "working doc" uses QryAllWallTiesCertificate... both last modified in 2010....
Best,
Dave
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