There was a bug in the December update that caused this type of problem. The simplest solution is to locate the Windows User Temp file (Type %temp% in the Windows Explorer address bar) then with ALL office programs closed. Delete all the files in the folder that are not in use. Windows will replace any it needs next time the applications are run.
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Graham Mayor - MS MVP (Word) (2002-2019)
Visit my web site for more programming tips and ready made processes www.gmayor.com
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