in the test can you do things different ways? like keyboard shortcuts and mouse clicks or do they want you to use the buttons across the top. All the online training I have taken makes you use the buttons across the top. I don't know if you are familiar with skill soft but that is where i have taken all my training. I have went through all the basic and advanced training on there and the first class from the power user section. I also took the practice test and got a B the first try. I am hoping this is equivalent to what the test will be like. I just need to study a little more on the image tools and sparklines those are my weak points. I don't usually use those that much. Any info you can provide that you think will help is appreciated.