Thread: Viewing Faxes.
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Old 09-06-2005, 05:54 PM
Russ Valentine [MVP-Outlo
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Default Re: Viewing Faxes.

By "MSViewer" do you mean Microsoft Office Document Imaging, as in:
"<drive>:\Program Files\Common Files\Microsoft Shared\MODI\11.0\MSPVIEW.EXE"
"%1" ?

By MS Fax Server, do you meanWindows 2003 Server Fax? Is this an Exchange
environment?
--
Russ Valentine
[MVP-Outlook]
"Wiley Coyote" <wiley@mentorits.com> wrote in message
news:uxMvXZysFHA.4036@TK2MSFTNGP12.phx.gbl...
Quote:
Don't know why the OLK folder was missing, but I recreated it and the same
issue.
MS Viewer associated withTIF,
Outlook receives faxes from MS Fax Server.

Weve tried everything, even changing file permissions. This is quite
annoying...

Thanks Russ.
"Russ Valentine [MVP-Outlook]" <russval@gmail.com> wrote in message
news:uRbX9sAsFHA.3732@TK2MSFTNGP11.phx.gbl...
I have no idea how you could have no OLK file if you have Outlook
installed. Something else must be wrong here.
What is your file association for TIF files?
How is it that you receive faxes in Outlook 2003? Its Inbox does not
integrate with any modem faxing programs.
--
Russ Valentine
[MVP-Outlook]
"Wiley" <rgutery@mentorits.com> wrote in message
news:uxbGxe%23rFHA.3720@TK2MSFTNGP14.phx.gbl...
One more thing Russ, there is no folder starting with OLK. SO I looked
at
another users machiine and saw they had a folder called OLK1 & OLKS so I
added these - still no go.

Wiley

"Russ Valentine [MVP-Outlook]" <russval@gmail.com> wrote in message
news:uePobV0rFHA.908@tk2msftngp13.phx.gbl...
Doesn't sound like a fax problem to me.
Sounds like an Outlook Secure Temp Folder problem.

With Outlook closed, click Start>Run and enter %TEMP% in the Open
field.
Click OK. You should see a Windows Explorer window with the folder
list
in
the left-hand pane. (If you don't see the folder list in Windows XP,
click
the Folders button in the toolbar.) Just below the folder named Temp
you
should see one called Temporary Internet Files. Click the plus sign to
its
left. You should then see a subfolder whose name starts with OLK.
Select
this folder so that it's contents display in the right-hand pane.
Click
Edit>Select All and then click the Delete button (or press Delete or
click
File>Delete). Close the Explorer window and restart Outlook. Your
attachment should open now.
--
Russ Valentine
[MVP-Outlook]
"Wiley" <rgutery@mentorits.com> wrote in message
news:%239sGRmzrFHA.464@TK2MSFTNGP15.phx.gbl...
G'day to all.

Up until yesterday, I was able to open a fax received in Outlook2K3.
Now
when I try to view OR save the TIFF attachment, I get the following
error
message:

"Can't create the file FAX.TIFF. Right Click the folder you want to
create
the file in ..."

I guess my first question would be Why is this now happening. Nothing
has
changed on the PC.

My Second question would be: What folder is Outlook talking about.
I've
checked the Temporary Internet Folder, the user TEMP dir, Windows
Temp
dir
etc.

Does anyone know how to fix this. I've got about 80 faxes sitting
there
that
I cannot access and I need to.

Thanks

W.








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