The 'Update All Labels' button has nothing to do with the connection method, so I'm not surprised changing the former had no effect on the latter.
Previews are not a reliable indicator of the final output - to see what will print, send the output to a new document.
Without actually seeing the problem mailmerge main document and source data, it can be difficult for anyone to diagnose the issue. Can you attach the document to a post with some sample data (delete anything sensitive)? You do this via the paperclip symbol on the 'Go Advanced' tab at the bottom of this screen.
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Cheers,
Paul Edstein
[Fmr MS MVP - Word]
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