In that case, it's one (or more) of the Addins that only appear in Regular mode that's causing problems. Accordingly, you'll need to start Word in regular mode and disable the various Addins from there. This isn't an issue of deleting files relating to Word, per se, but of tracking down & correcting a problem with an Addin. You could mess around with Office ad nauseum and not resolve things until you fix the underlying Addin problem.
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Cheers,
Paul Edstein
[Fmr MS MVP - Word]
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