Hello all,

I have been having an issue trying to get Outlook 2013 to connect to my client exchange server to receive emails when I am outside of the client's network. When I am on-site, I have no issues and emails work perfectly except that I will randomly asked to input my credentials. I did not have this issue when I was on Outlook 2010.

Here is my setup with three exchange emails:

• Default Account: neel@employer.com - messages delivered to neel@employer.com(2).ost
• Additional Account 1: neel@client.com - messages delivered to neel@client.com(3).ost
• Additional Account 2: team@client.com - messages delivered to team@client.com(5).ost

I am able to access my email from my employer account with no issues at all. However, the client email after upgrading to 2013 will only work I am on-site connected to their network. All three accounts were added by going to File>Add Account. Both my employer IT people and client IT people have been at it for days to figure this out but we have not had any solutions.

Anyone have any thoughts as to why this would happen and I cannot access email outside of the network after upgrading to 2013? I am able to connect to all three accounts via OWA.

Thanks in advance if anyone can shed some light one this!