It is words that are splitting... (if the word is too long for the margin, it is supposed to move the entire word to the next line... NOT split it). That is what is so frustrating! I did try several different fonts and that didn't help.

In re the "commands at Page Layout": In Outlook 13, there is also a drop down that says, "text wrapping." That is the one I am having a problem with. It sounded like it might be an answer to my problem of words splitting on the line so I "clicked" on it and now it has put these "markings" on EVERY Word document I have... not just the one that I was trying to correct the text wrapping on. Most everything works as a toggle switch but I cannot find any way to "toggle" out of this mess. Any other suggestions?