Frost,
Unless you still have access to the Word 2003 you are pretty much out of luck, unless you are willing to dig into VBA and find the commandbar that the former employee created and edit it with VBA.
I suggest you abandon the old .dot template containing that command bar and learn how or hire someone to create a ribbon dynamic menu for you. This way all you have to do is add/edit/or remove templates from the targeted directories and the menu update automatically.
http://gregmaxey.com/word_tip_pages/...u_control.html